01cekap88 Privacy Introduction & Commitment
cekap88 ("we", "Platform") respects the privacy of every individual who interacts with our website at cekap88.ws, the cekap88 mobile app, and all related service channels. This Privacy Policy ("Policy") has been established to meet the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and clearly outlines our practices in managing users' personal data.
By registering an account, using any of our services or accessing the platform cekap88, you give your consent to the collection, use, and processing of your personal data as described in this Policy. This consent is an essential condition for us to provide you with a secure, efficient, and suitable service.
Important Note: This Privacy Policy forms part of your agreement with cekap88 and should be read together with
Terms & Conditions us. In the event of any conflict between the two documents concerning data privacy, this Privacy Policy shall prevail.
02Types of Personal Data We Collect
cekap88 collects your personal data through various means — directly from you during registration and platform use, automatically through tracking technologies, and in some cases, from legitimate third parties.
2.1 Data You Provide Directly
- Identity Information: Full name as per MyKad, Malaysian identity card number, date of birth and gender
- Contact Information: Email address, Malaysian mobile number and residential address
- Account Information: Username, password (stored in encrypted format), security questions
- Financial Information: Payment method name (Touch 'n Go, GrabPay, DuitNow, FPX Maybank2u/CIMB Clicks, etc.), associated bank account number – stored in encrypted format
- Verification Documents: MyKad or passport copy for KYC (Know Your Customer) verification purposes
2.2 Data Collected Automatically
| Data Type |
Example |
Purpose |
| Device Data |
Phone model, operating system, screen resolution |
Platform optimisation |
| Network Data |
IP address, ISP, state/city |
Security & location verification |
| Session Data |
Login time, session duration, pages visited |
Usage analytics |
| Game Data |
Betting history, game preferences, statistics |
Customer support & compliance |
| Cookie Data |
Session token, user preferences, tracker ID |
Improved user experience |
2.3 Data from Third Parties
In certain circumstances, cekap88 may receive information about you from third parties such as payment providers (to verify transaction status), fraud-screening agencies (to identify suspicious activity), or promotional partners (if you registered via a referral link).
03How We Use Your Data
cekap88 only uses your personal data for purposes that are lawful, necessary, and directly related to providing our services to you. The primary purposes are as follows:
- Account Management: Creating, verifying, and maintaining your Cekap88 account
- Transaction Processing: Processes deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as withdrawals to your registered account
- KYC & Anti-Money Laundering Compliance: Verifying your identity prior to your first withdrawal and fulfilling financial legal obligations
- Platform Security: Detecting and preventing fraud, money laundering, account misuse, and unauthorised access
- Customer Support: Responding to enquiries, resolving disputes, and providing technical support
- Personalise Experience: Personalising game recommendations (slots, live casino, badminton/Sports Betting) based on your history and preferences
- Marketing Communications: Sending information about promotions, bonuses and exclusive offers – only if you have not opted out
- Analytics & Improvement: Understanding usage patterns to improve the platform, introduce new features, and enhance the overall experience
Data Minimisation Principle: cekap88 adheres to the principle of collecting only the data that is strictly necessary for the stated purposes. We do not collect excessive personal data or data that lacks a clear and legitimate purpose.
04Data Sharing & Disclosure
cekap88 does not sell, rent, or disclose your personal data to third parties for independent commercial purposes. However, in limited circumstances, data sharing is necessary for platform operations:
4.1 Trusted Service Providers
We share only the minimum necessary data with third-party service providers who assist us in operating the platform, including:
- Payment Providers: Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX – to process your financial transactions
- Live Casino Studio Providers: Evolution Gaming, Pragmatic Live, SA Gaming and others – to enable your access to live tables
- Cloud Service Provider: Server infrastructure that stores your data in a secure environment
- Analytics Services: Analytics tools that help us understand usage patterns on an aggregated, anonymised basis
All these service providers are bound by strict data confidentiality agreements and are only permitted to use your data for purposes we direct.
4.2 Legal Requirements
cekap88 may disclose your personal data to Malaysian government authorities or law enforcement when required by law, court order or valid legal process. We are not liable for any such disclosure made out of legal necessity.
Attention: If Cekap88 is ordered by a Malaysian court or authority to disclose your data in connection with a criminal investigation (including fraud and money laundering), we are legally required to do so without first obtaining your consent.
05Security & Data Protection
cekap88 implements multiple layers of technical and operational safeguards to keep your personal data secure from unauthorised access, loss, misuse or disclosure at all times:
- Encryption in Transit: All data transmitted between your browser/app and Cekap88 servers is encrypted using TLS 1.3 protocol with 256-bit SSL certificates
- Encryption at Rest: Sensitive data, including payment information and identity documents, is stored in AES-256 encrypted format
- Internal Access Controls: Only designated staff with a legitimate operational need may access user data, with every access logged and monitored
- 24/7 Security Monitoring: Intrusion detection systems and suspicious activity monitoring operate around the clock
- Regular Security Audits: cekap88 conducts regular penetration testing and security audits by independent experts
- Two-Factor Authentication: 2FA is available for all accounts as an additional layer of protection
Data Breach Notification: In the event of a data security breach that materially affects your personal information, cekap88 is committed to notifying you within 72 hours of becoming aware of the breach, in line with industry best practices and Malaysia's PDPA requirements.
06Your Rights as a User
Under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights regarding the personal data we hold:
Right of Access
You may request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
Right to Rectification
You have the right to request correction of any inaccurate or outdated data via your account settings or customer support.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data, subject to legal record-retention requirements.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time – we will stop immediately.
Right to Data Portability
You may request an export of your account data in a machine-readable format for personal use.
Right to Restrict Processing
Under certain circumstances, you may request that cekap88 restrict how we use your data while a dispute is being resolved.
To exercise any of the above rights, please contact our data protection team at privacy@cekap88.ws by clearly stating your request. Proof of identity may be required before your request is processed.
07Cookie Policy
cekap88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Category |
Functional |
Duration |
Can Be Disabled? |
| Important |
Login sessions, security, language preferences |
Session / 30 days |
No – required for core functionality |
| Analytics |
Usage statistics, popular pages, navigation flow |
2 years |
Yes – via settings |
| Marketing |
Personalise advertisements, track promotional campaigns |
90 days |
Yes – via settings |
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the platform's functionality cekap88, including the ability to log in or carry out transactions without interruption.
08Child Data Protection
cekap88 is a platform intended exclusively for adults aged 18 and above. We do not accept registrations from minors and do not knowingly collect personal data from children.
Should we discover that personal data of an individual under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the account in question will be closed.
Notice for Parents & Guardians: If you become aware that a child under your care has registered an account on cekap88, please contact us immediately at privacy@cekap88.ws or via Live Chat. We will take prompt action to close the account and delete all related data.
09Data Retention & Deletion Period
cekap88 retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by Malaysian law:
- Active Account Data: Retained for as long as your account remains active and in use
- Financial Transaction Records: Retained for a minimum of 7 years following a transaction, as required by Malaysian financial regulations
- KYC Documents: Retained for 5 years after account closure for anti-money laundering compliance purposes
- Device & Session Logs: Retained for 90 days for security and technical debugging purposes
- Marketing Data (if consent given): Retained until you withdraw consent or the account is closed
Once the retention period has expired, data will be securely deleted using non-recoverable deletion methods, or anonymised in a manner that can no longer be linked to any specific individual.
10Privacy Policy Amendments
cekap88 reserves the right to amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or the technologies we use. Any material amendments will be communicated to you via:
- In-platform notifications on cekap88 when you log in
- Email to the address registered to your account
- Prominent notice on the website's main page
The "Updated" date at the top of this document reflects the date of the most recent revision. Continued use of the platform cekap88 after the effective date of any amendment will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed.
11Contact Us About Data Privacy
For any questions, concerns, or requests regarding data privacy and this Policy, please contact the cekap88 Data Protection Officer (DPO) through the following channels:
Dedicated Privacy Email
privacy@cekap88.ws
Live Chat 24/7
Within the cekap88 platform
Response Time
Within 3 business days
Complaints to the Authorities: If you believe that Cekap88 is not processing your personal data in accordance with the law, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital Malaysia.